What is a Recall?



A safety recall is the action taken, usually by a manufacturer, agent or importer, when a defect is identified which meets the definition of a safety defect, that could cause serious injury. This guide gives a full explanation of what is a safety defect, together with the actions a customer needs to take. Read the government's Consumer Guide to vehicle safety recalls from the Driver & Vehicle Standards Agency.


You can check if your caravan or motorhome model has been recalled here.


You can also report a serious safety defect here but you should always make sure that the problem with your vehicle is a serious safety defect by reading the Consumer Guide first.